Hiring or placing the wrong candidate can cost you much more than just money.  Valuable time is lost in the recruiting and interviewing process, and high turnover can negatively affect your company morale and reputation.  Employee screening through Occuscreen can reduce the risk of negligent hiring lawsuits, workplace violence, theft, financial loss, sexual harassment, and much more.
Employment screening reports are, on average, completed within 3 business days (dependent on the searches ordered on the report). Occuscreen strives to keep the reports to a 3 day turn-around. In some instances however, due to the searches and/or circumstances on a search, the report may go beyond this overall average. Common delays include, but are not limited to:

  • County Criminal Court Searches – Court Clerks pulling files and/or records needing to be un-archived in a particular county.
  • Verifications – Not receiving return calls from Employers and/or schools being closed due to holidays.
  • Additional information might be needed in some instances to confirm records and/or confirm information uncovered on a report.

With common delays in mind, Occuscreen encourages clients to call and or email if a report has gone beyond the standard turn-around time. Clients can also log-in to the website at anytime to view the status and progress of reports.

An account with Occuscreen can be set up right away (usually by next business day at latest). Once client services have been identified, an Occuscreen End-User Agreement will need to be completed to set up the account. This agreement is not a contract that binds the user to partnering with Occuscreen for a specific amount of time and/or volume, but instead binds both parties to complying with FCRA and state regulations, as well as asking the user to agree to Occuscreen terms (in regard to billing, security, etc) as well as provide company information. Once the agreement is on file, and Occuscreen has credentialed your company, the account is set up per user protocols. At that time, Occuscreen will send an activation email detailing the full steps for the screening process, send sample forms, and/or provide a comprehensive web demo of the client website.

Yes, it is legally required to have an applicant sign a release prior to screening. When using a Third Party Administrator, such as Occuscreen, all background and drug screening reports are governed by The Fair Credit Reporting Act (FCRA).  The FCRA details the obligations of users (ie. your company) as well as the rights of consumers (ie. your applicants).  Please make sure to review all information in the FCRA prior to setting up an account.
The FCRA obligations include, among other requirements:

  • a permissible purpose for ordering reports (such as employment).
  • a signed Disclosure and Authorization form from the applicant (prior to screening and separate from the application).
  • a requirement for employers to send Pre-Adverse and Adverse Action Letters and a copy of the report upon denying employment due to the screening results.

When a background check is used as hiring criteria and a job offer is withdrawn or denied because of information on the report, a two-step process is required by the FCRA. (When using a Third Party Administrator, such as Occuscreen, all background and drug screening reports are governed by The Fair Credit Reporting Act.)

Pre-Adverse Action Letter: Each employer is required to send a Pre-Adverse Action letter when they believe they may withdraw or deny a job offer, along with a  copy of the applicant’s consumer report. A sample of the Pre-Adverse Action letter can be found either on the Occuscreen main website (here), or on the Occuscreen Results Website (for Occuscreen clients), alongside the completed results for the applicant. The FCRA then requires that the employer wait “ a reasonable time period” (ie: 5-10 days) for the applicant to respond allowing them to dispute any information on the report. If they do dispute the report, Occuscreen will guide them through the dispute process (as well as alert the client).

Adverse Action Letter: If there is no dispute from the applicant, the Adverse Action letter will be sent. This letter informs the applicant that employment has been denied or withdrawn due of information on the report.  A sample of the Adverse Action letter can be found either on the Occuscreen main website (here), or on the Occuscreen Results Website (for Occuscreen clients), alongside the completed results for the applicant.

Both the Pre-Adverse and Adverse Action letters can be sent by the client via mail, or through a secure email link (which verifies the applicant’s Date of Birth and Zip Code prior to opening).

For any additional questions on this process, please do not hesitate to contact us.